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Working with us

Female employee happy at work

British Gas is a great place to work.

We're a leading energy company – part of the Centrica group, one of the Top 30 companies in the FTSE100. We focus entirely on energy and related services – activities which offer exciting opportunities across a wide range of career paths throughout the UK.

Every one of our people has a role to play in driving our business forward; at British Gas you'll have the chance to make a real contribution to the company.

Our success depends on providing an environment in which our employees can flourish, so it's in our interest to make British Gas a great place to work.

Our culture

We have an open, honest culture that's based on mutual trust and respect.

We're committed to helping our people fulfil their potential. You'll find many exciting opportunities and challenges with British Gas. We have a strong team-working ethos and sense of community; everyone is rewarded fairly for their efforts.

Employee engagement

We promote two-way involvement in decision-making at all levels of the organisation and have initiatives in place for measuring employees' perceptions. Listening to feedback from our employees is just as important to us as gaining feedback from our customers.

Work-life balance

We value our people and want to build long-term relationships together. Achieving a healthy work-life balance is key to this.

We have a flexible working policy and support requests for flexible working arrangements wherever possible. In particular, we provide support for those employees who have caring responsibilities, whether for a member of the family or for a close friend.

Employee wellbeing

The health, safety and security of our employees is the priority.

Our occupational health teams and well-established systems are geared to support you in maintaining a productive and healthy life with our business.

Vision and values

We recently completed a business-wide review to highlight what we need to focus on to reach our full potential. As a result, we have three strategic priorities at British Gas:-

  • Deliver great service
  • Transform to grow
  • Engage our stakeholders

And we have identified three values:-

  • Do what's right
  • Love simplicity
  • Be extraordinary together

Reward package to suit you

We provide a flexible and comprehensive reward package to recruit, reward and retain high-calibre people.

The packages comprise core benefits – including a defined contribution benefit pension – plus a flexible spending account. You can choose to spend the latter on a range of benefits such as additional holiday, retail vouchers and private medical cover, or as a non-pensionable cash allowance.

We also provide a childcare voucher scheme, and encourage employees to own Centrica shares so they can share in the growth of the company.

Career development

At British Gas you'll have a career, not just a job. We're committed to identifying potential, providing development and career opportunities, and empowering you to make a difference in our business.

Success for us means that you can see a compelling future ahead of you within the business, the success of our business depends on it.

We'll support you with ongoing general and specialist training, accessible learning and development and a chance to gain professional qualifications.

Our talent management strategy focuses on developing people at all levels to secure the future leadership of the company. Whether it is developing the c100 graduates on our graduate development programme or the hundreds of Apprentice Engineers and Customer Service Advisors we bring into our business every year, we take your development seriously.

Make a difference

We believe that being a successful commercial company goes hand in hand with being a good corporate citizen.

At British Gas, we encourage our people to take responsibility. Whatever their role, our people are using their experience and expertise to make a positive impact on our company, our customers and to the communities in which we operate. It's an interesting time to be in the industry and we've plenty of challenges to meet across our business.

The British Gas Award

As part of the British Gas Apprenticeship Programme all apprentices will embark on the British Gas Award Programme, which is aligned to the coveted Duke of Edinburgh's Gold Award.

The DofE is an enjoyable, challenging and rewarding programme of personal development, which is of the highest quality and widest reach. DofE programmes are made up of the following sections: Volunteering, Physical, Skills, Expedition and Residential.

Some of the benefits to those taking part include developing self-confidence and self-reliance; gaining a sense of achievement and a sense of responsibility; discovering new skills, interests and talents and developing leadership skills and abilities. Participants can also discover exciting opportunities; make new friends; experience teamwork, problem-solving and decision-making; increase their motivation; enhance their self-esteem and develop their communication skills. They will also, of course, have fun!