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Values and Strategic Priorities

British gas van

Our purpose – "Help people today and secure energy for tomorrow" we share with Centrica, our parent company.

We've identified 3 values that get under the skin of our culture:

Do what's right

We care about doing what's right for our customers, for each other and our business.
We use our heads and our hearts to make fair decisions and we're not afraid to hold ourselves to account.

Love simplicity

We keep things simple and focus on what really matters.
We're passionate about making it easy.

Be extraordinary together

We do bigger and better things when we work together.
We use our unique mix of people and skills to deliver great service. 
We recently completed a business-wide review to highlight what we need to focus on to reach our full potential.

We also have three strategic priorities for the whole of British Gas:

Deliver great service
Transform to grow
Engage our stakeholders

British Gas has a proud history and an exciting future - join us and help shape the future of Energy.

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